Frequently Asked Questions
Everything you need to know about shopping with Gorman
What are your shipping rates and delivery times?
We offer standard and express shipping options. Domestic standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. International shipping times vary by location.
What is your return policy for online orders?
We accept returns on full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Sale items may only be returned for a store credit or exchange unless deemed faulty.
How do I determine my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as fits can vary between signature boxy styles and tailored silhouettes.
Can I track my order once it has been placed?
Yes, once your order has been dispatched from our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services such as Afterpay and Klarna for flexible budgeting.
How should I care for my Gorman garments?
To ensure longevity, always follow the care instructions on the internal label. Many of our natural fiber pieces, such as silk and wool, require cold hand washing or professional dry cleaning.